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SimpleTourneyManager Poker Tournament Management Software > Forum > SimpleTourneyManager Program > Questions > Topic: Lost License
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DanLittle
Newbie
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Posts: 1


Lost License
« Topic Start: April 02, 2010, 05:35:58 PM »

I just purchased a copy of SimpleTourneyManager2.0 last night.  When I was on the download page, I ran new install.  Then I activated my license.  Everything seemed to work.  I then noticed that there were updates on the downloads screen and tried to run both before realizing that this was for peps who already had older versions.  The upadates crashed the program, I began getting errors in excel upon startup.  I decided to try and run the initial installation and choose repair.  Did not help.  So I uninstalled, reinstalled, tried to put in my activation, and now it tells me that I've exceeded my license #. 

HELP PLEASE!!! I need someone over there to reset my license activation number so I can use this for a home game. 

 Sad
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tourneymanager
Administrator
Sr. Member
*****
Posts: 297


WWW
Re: Lost License
« Reply #1: April 03, 2010, 05:35:28 PM »

Issue has been taken care of. I'll update the downloads page to make it more clear that if you do a first-time install, you don't need to do the updates.
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T-Bone
Beta testers
Newbie
*****
Posts: 16


Re: Lost License
« Reply #2: April 04, 2010, 05:28:21 AM »

Hey, me too! I have a license exceeded error. Sent email a couple of days ago.
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tourneymanager
Administrator
Sr. Member
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Posts: 297


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Re: Lost License
« Reply #3: April 06, 2010, 07:33:06 AM »

Quote from: T-Bone on April 04, 2010, 05:28:21 AM
Hey, me too! I have a license exceeded error. Sent email a couple of days ago.

You're good to go. The database has been updated to allow another registration using the same credentials as last time. I apologize for the delay. I had updated the database and thought I had replied to your email, but apparently not.
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SimpleTourneyManager Poker Tournament Management Software > Forum > SimpleTourneyManager Program > Questions > Topic: Lost License
 
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